1. Follow the suggested procedure for complaints  on page 22 . 2. Who can complain to the Ombudsman?  The Ombudsman can consider complaints  from: 3. The Ombudsman can consider complaints  about: 4. Does the Ombudsman investigate every complaint  ? 5. If you are unhappy with the repair work , make a complaint  . 6. When you contact the court, tell them you wish to make a complaint  under section 82 of the Environmental Protection Act 1990. 7. Shurpanakha then took her complaint  to her brother Ravana. 8. Follow the suggested procedure for complaints  on page 22 . 9. Many people think they have grounds for complaint  about something they have bought or a service they have received. 10. What will the Ombudsman do about my complaint  ?