11. You have no real grounds for complaint if you : 12. What will the Ombudsman do about my complaint? 13. 10. Please explain why the patient cannot make the complaint 14. If you are not satisfied , put your complaint in writing . 15. Write to them , detailing your complaint . 16. If you are not satisfied , put your complaint in writing . 17. This will depend on the complexity of your complaint. 18. 4. Are you the patient involved in the complaint? 19. This will depend on the complexity of your complaint . 20. Consider getting a written expert opinion to back up your complaint.
